Pricing FAQs
How does customer support work at Confido?
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Quality in customer service is core to the work we do. All customers are assigned an engineer and customer success manager to handle implementation and daily questions. We are available 24/7 by phone or email.

We also offer optional implementation services for enterprise customers with more bespoke use cases.

What is my needs have changed after a contract is closed?
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We offer both monthly and annual payment plans. We are happy to work with you to ensure pricing reflects your current needs.

How does pricing work?
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We offer tiered pricing based on retail payment volume, and number of retailer/distributor customers that are integrated with Confido.

What kinds of companies use Confido?
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Confido works with a variety of CPG companies:

  • Fast-growing startups: Confido is used by startups and growth stage brands as they scale into more doors, helping them operate efficiently by introducing automation into payment processing and promotion management.
  • Large enterprises: Confido's integrated solutions built on a fully autonomous solution architecture removes the pain of manual time spent maintaining and implementing systems. With highly configurable data and mapping setups, Confido is purpose-built for bespoke enterprise scenarios and integrates with existing systems.
Which ERPs does Confido support?
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Confido offers a platform that supports any and all ERPs. Most commonly, our users are on Quickbooks Online, Quickbooks Desktop, and Netsuite.

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