New on the Shelf: Deep Dive into Advanced Disputes

🔎 A Closer Look into Advanced Disputes
Confido’s Advanced Disputes is an end-to-end solution to fully automate the deductions dispute lifecycle. Below is just a few of the many highlights of this latest release.
All of this and more will be covered in our webinar: Tackling Vendor Disputes

🪄 Auto-Disputes 🪄
- Confido auto-initiates disputes, flags what is a high likelihood dispute, retrieves backup documentation (BOLs, PODs, etc.), and generates dispute messages.
- Based on your dispute configurations, the platform intelligently submits disputes directly to vendor portals, or routes cases for your review.

⏱️ Dispute Timeline ⏱️
- Get all the context you need with a detailed timeline of each dispute.
- Confido tracks every submission, response, and supporting documentation all in one centralized place.
- You can also take action - message vendors or submit disputes - directly from the timeline, without switching views.

📊 Confido Disputes Dashboard 📊
- From the comprehensive Disputes Dashboard, get insights into dollars recovered, win rates, and amounts pending.
- Filter and drill down for more detailed reviews by customer, dispute type, win-likelihood, and more.
- Track statuses across each stage and know where to take action next.
Want to learn more? Join the webinar: Tackling Vendor Disputes
🗓 Thursday, February 26th @ 12:30pm ET
Ready to dive in and get 1×1 insights? Reach out to your CSM or book a demo!
We're thrilled to launch this module and excited to see the impact of this upgrade. Never touch a dispute again with Confido’s Advanced Disputes.
☀️ Expo West
We’re excited to be heading to Anaheim next week for Expo West (Mar 2-4)!
If you’re attending the conference or are in the area, don’t hesitate to reach out! Look forward to seeing many of you there 🤩
🤝 Confido’s Referral Program
Know someone that could benefit from Confido? We’d love to connect!
➡️ Submit referrals at the link below:
We appreciate your partnership and support!
ICYMI: 🌟Advanced Dispute Launch Video🌟


Confido Advanced Disputes: Automate Vendor Disputes with AI
🎥 Upcoming Webinars
Tackling Vendor Disputes
Thursday, February 26th @ 12:30 pm Eastern
Learn how to most effectively and efficiently manage trade & non-trade disputes.
Curious about past webinars or want a second look? Watch here!
🥕 That’s a Wrap — See You Next Week!
We’re excited to continue sharing how Confido’s Advanced Disputes can help you run your brand more efficiently and make your recoveries more effective.
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