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Deduction Management

End-to-End
Deduction Management

Streamline the deductions workflow with automated tagging, intelligent dispute identification, and in-platform resolution.
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Dashboard showing 65 outstanding and 3 active deductions with options to filter and bulk update.
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OUR RESULTS

Everyday efficiency, exceptional results

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"We have a small team, and anytime we can leverage software to improve both accuracy and timeliness in our AR and deductions management process, it's a win-win."
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Kirk Lin
VP of Finance, Serenity Kids
2in1
All your payment info in — smarter deductions out.
85%
reduction in time spent managing Deductions
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Our Solution

Easier deductions, built for scale

Eliminate inefficiencies, improve accuracy, and drive stronger recovery
outcomes across deductions.
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Approval Work Flows

Customize deduction approval rules

User interface showing deduction approval flow with amount exceeding $500 and approval required from John.
Automatically route deductions to the right stakeholders across finance, sales, and brokers, prioritize high-value items, and manage reviews through structured approval workflows.
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Smart Classification

Tag deductions instantly

Form showing deduction details for Mom's Organic Market, baked goods, 10% rate, open accrual of -$1,702.78.
Automatically match deductions to promotions, customers, or reason codes to identify root causes, surface invalid claims early, and accelerate revenue recovery.
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Collaborative Reviews

Manage everything in one place

User interface showing Gelson's Markets Deduction Form and a conversation comment thread between Max and Colin.
Collaborate within the deductions view using comments and centralized documentation to keep context in one place.
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integrations

Millions of data points captured in one platform

Confido connects directly to 50+ critical data sources, including leading retailers, distributors, ERP platforms, and accounting systems.
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RESULTS

Built for startups and category leaders

Scaling with Smarter Systems: Serenity Kids Automates Deductions
With a lean team, Serenity Kids turned to Confido to automate and streamline their receivables. The result: faster, more accurate processes across AR and deductions, with less effort and more confidence.
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SKUs

Organic, nutrient-packed baby food

Kirk Lin
“We have a small team, and anytime we can leverage software to improve both accuracy and timeliness in our AR and deductions management process, it's a win-win.”
Kirk Lin
VP of Finance, Serenity Kids
Streamlining Workflows: Cappello’s Upgrades their Trade, Deduction, and Cash App Operations
Capello’s cut down on manual work and gained clearer, more reliable insights into their trade spend. The result: faster workflows and better business decisions.
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SKUs

Gluten-free pasta and carbs

Lacee  Jaruguei
“Much less time spent, far better results. Confido has been a huge win for our business and trade spend reporting accuracy.”
Lacee Jaruguei
Senior Finance Manager, Cappello's
Scooping Smarter: How Rebel Streamlined Trade and Reclaimed $100K+ in Deductions
Rebel monitors in-store performance against forecasted plans and trade rates. When results aren’t lining up, the team quickly pivots — reallocating spend and adapting their strategy.
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SKUs

Keto-friendly ice cream

Brian Fulmer
“With Confido pulling in IRI and Circana data, I can see how our products are actually performing and how that lines up with our forecast. Now I have the insights I need to take action if we're light in certain areas.”
Brian Fulmer
Head of Sales, Rebel Creamery
How It Works

Do more with Confido

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Payment management interface showing one unapplied payment of $106,911.41 with 2% early payment note.
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Cash Application
Accounting meets AI-powered automation
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Trade Promotion Management
Centralized promotion calendar with auto-matched deductions and contracts
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Forecasting
Adaptive forecasting that does the work for you
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Confido trade promotion calendar showing trade events and shopper marketing programs
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Shopper Marketing

Visibility into every shopper marketing campaign
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POS Sales units vs Average POS Price Per Unit Week Over Week Bar chart
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Sales Analytics

Simple analytics for food and beverage brands
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Demand Planning

Integrated Demand Planning Functionality, Informed by Sales Inputs and Live Retailer/Distributor Data.
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Dashboard showing dispute status and breakdown graphs with metrics on actionable totals and win rate.
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Disputes

End-to-end dispute visibility so you can submit, track, and recover with confidence.
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The AI Infrastructure for CPG Brands

Confido is purpose-built for CPG brands to manage deductions to production plans and serve as the single source of truth for accounting, finance, sales, and operations.
Confido is purpose-built for CPG brands to manage deductions to production plans and serve as the single source of truth for accounting, finance, sales, and operations.
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Do more with Confido

One connected platform for the whole retail finance and planning stack.