Submit, track, and recover every dollar related to disputes with confidence. Confido’s Advanced Disputes Dashboard brings full transparency to your recovery process – letting you create and manage disputes directly in the platform, then respond and follow each one from submission through approval and repayment.
Centralized dispute tracking means fewer follow-ups and faster repayment cycles.
100%
Visibility into Recovery.
See every dispute’s outcome, approval, and repayment – so nothing goes untracked.
Our Solution
Submit, track, and resolve disputes with confidence.
Confido gives finance teams a single view to manage disputes – clear, accurate, and built for action.
Consolidated Dashboard
AI-Powered Auto Disputes
Real-Time Updates
Win-Rate Metrics
Unified Correspondence
Consolidated Dashboard
One place for every claim
See all disputes - by retailer or distributor - in a single dashboard with real-time status and repayment tracking.
AI Powered Auto Disputes
Let Confido handle the easy wins
Automatically submit and follow up on disputes using AI, rules-based workflows, and automated freight document retrieval. Save hours each week and recover thousands of dollars that would otherwise slip through the cracks.
Real-Time Updates
Always know where disputes stand
Follow each dispute from submission to resolution with automatic updates as payments post or statuses change.
Win-Rate Metrics
Measure what matters
Track approval rates, dollars recovered, and repayment trends across your customer base to see your ROI instantly.
Unified Correspondence
Centralized Response Tracking
Access your full dispute history and all communication threads in one centralized workspace, regardless of retailer. Respond seamlessly, track status in real time, and take action on disputes – all in one place.
integrations
Millions of data points captured in one platform
Confido connects directly to 50+ critical data sources, including leading retailers, distributors, ERP platforms, and accounting systems.
With a lean team, Serenity Kids turned to Confido to automate and streamline their receivables. The result: faster, more accurate processes across AR and deductions, with less effort and more confidence.
“We have a small team, and anytime we can leverage software to improve both accuracy and timeliness in our AR and deductions management process, it's a win-win.”
Kirk Lin
VP of Finance, Serenity Kids
Capello’s cut down on manual work and gained clearer, more reliable insights into their trade spend. The result: faster workflows and better business decisions.
“Much less time spent, far better results. Confido has been a huge win for our business and trade spend reporting accuracy.”
Lacee Jaruguei
Senior Finance Manager, Cappello's
Rebel monitors in-store performance against forecasted plans and trade rates. When results aren’t lining up, the team quickly pivots — reallocating spend and adapting their strategy.
“With Confido pulling in IRI and Circana data, I can see how our products are actually performing and how that lines up with our forecast. Now I have the insights I need to take action if we're light in certain areas.”
Confido is purpose-built for CPG brands to manage deductions to production plans and serve as the single source of truth for accounting, finance, sales, and operations.